1. INTRODUCTION

Welcome to Kaeloria Jewels. By accessing or using our website (www.kaeloria.com), you agree to comply with and be bound by the following Terms & Conditions.

These terms govern your use of our website, products, and services. If you do not agree, please do not use our website.

2. ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into binding contracts
  • All information provided by you is accurate and complete

3. PRODUCTS & SERVICES

Kaeloria Jewels offers:

  • 18K gold plated, anti-tarnish fashion jewelry
  • Made-to-order 14K & 18K gold jewelry
  • Lab-grown diamond jewelry
  • Loose lab-grown diamonds

All product descriptions, images, and specifications are provided for informational purposes. Minor variations may occur due to lighting, screen settings, or handcrafted nature.

4. PRICING & PAYMENTS

  • All prices are listed in INR (₹) unless stated otherwise
  • Prices are subject to change without prior notice
  • Payments must be completed at checkout via available payment methods

We reserve the right to cancel orders in case of:

  • Pricing errors
  • Payment issues

Suspected fraudulent transactions

5. ORDER ACCEPTANCE & CANCELLATION

  • Orders are confirmed only after successful payment and confirmation email
  • Kaeloria reserves the right to cancel any order due to:
    • Product unavailability
    • Incorrect pricing
    • Fraud suspicion

Customers may request cancellation before order dispatch. Once shipped, cancellation is not possible.

6. SHIPPING & DELIVERY

Shipping timelines and charges are governed by our Shipping Policy.
Delivery timelines are estimates and may vary due to external factors.

Kaeloria Jewels is not liable for delays caused by courier partners or unforeseen circumstances.

7. RETURNS, EXCHANGES & REFUNDS

Returns and exchanges are governed by our Return & Refund Policy.

Key highlights:

  • Fashion Jewelry: 10-day return window
  • Precious Jewelry: 3-day limited return window
  • Loose Diamonds: Exchange only

All returns are subject to quality inspection and approval.

8. PRODUCT CARE & USAGE

Customers are responsible for proper usage and care of products.

Damage caused due to:

  • Water exposure
  • Chemicals or perfumes
  • Mishandling

will not be covered under return, exchange, or warranty.

9. INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos
  • Images
  • Text
  • Designs

is the property of Kaeloria Jewels and is protected under applicable laws.

Unauthorized use or reproduction is strictly prohibited.

10. LIMITATION OF LIABILITY

Kaeloria Jewels shall not be liable for:

  • Any indirect or consequential damages
  • Losses arising from misuse of products
  • Delays in delivery beyond our control

Our maximum liability is limited to the value of the purchased product.

11. ANTI-FRAUD POLICY

Kaeloria reserves the right to:

  • Cancel suspicious orders
  • Reject returns lacking proof
  • Take action against misuse or fraudulent claims

Repeated violations may result in account restrictions.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

13. GOVERNING LAW

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to jurisdiction of courts in Delhi.

14. MODIFICATIONS TO TERMS

Kaeloria Jewels reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Customers are advised to review this page periodically.

15. CONTACT INFORMATION

For any queries regarding these Terms & Conditions:

Email: hello@kaeloria.com
Phone/WhatsApp: +91 9968223222