Last Updated: August 2025

At Kaeloria Jewels (“Kaeloria”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.kaeloria.com or purchase our products.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following information when you visit our website, place an order, contact us, or subscribe to our communications:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Order History

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Tracking Information

Marketing Information

  • Preferences and interests
  • Responses to promotions and surveys
  • Communication preferences

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Verify transactions
  • Manage returns and refunds
  • Send order updates and shipping notifications
  • Improve our products and website
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional communications (with your consent)

3. PAYMENT INFORMATION

All payments are processed through secure third-party payment gateways.

Kaeloria Jewels does not store or have access to your complete debit card, credit card, or banking credentials.

Payment processing partners may collect information in accordance with their own privacy policies.

4. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic and user behavior
  • Deliver personalized advertising
  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. HOW WE SHARE INFORMATION

We do not sell or rent your personal information.

Your information may be shared with:

Service Providers

  • Shipping and logistics partners
  • Payment processors
  • Marketing service providers
  • Website hosting providers

Legal Authorities

Where required by law, court order, or governmental request.

Business Protection

To investigate fraud, security incidents, or policy violations.

6. INTERNATIONAL CUSTOMERS

Kaeloria Jewels serves customers worldwide, including India, Europe, the United States, and other international markets.

By using our services, you understand that your information may be processed and stored in countries where our service providers operate.

7. DATA SECURITY

We implement appropriate security measures to protect your information against:

  • Unauthorized access
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we take reasonable precautions, no internet transmission or electronic storage method is completely secure.

8. MARKETING COMMUNICATIONS

With your permission, we may send:

  • Promotional emails
  • Product launches
  • Exclusive offers
  • Marketing campaigns

You may unsubscribe at any time using the unsubscribe link included in our communications.

9. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Withdraw marketing consent
  • Request a copy of your information

To exercise these rights, please contact us using the information below.

10. CHILDREN’S PRIVACY

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

12. DATA RETENTION

We retain your information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When no longer required, information is securely deleted or anonymized.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Changes will be posted on this page with an updated revision date.

Continued use of our website constitutes acceptance of any changes.

14. CONTACT US

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Kaeloria Jewels

Email: hello@kaeloria.com

Phone / WhatsApp:
+91 9968223222

Website:
www.kaeloria.com

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.